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Privacy Policy

Last updated: 16 March 2026

1. Who We Are

Manasvini Safe Space Counselling Centre ("we", "our", "us") is a counselling practice operated by Seetharam M. Kalapur, based in Ballari, Karnataka, India. Our website is manasvinisafespace.com and our mobile app is available at app.manasvinisafespace.com and on the Google Play Store.

2. Information We Collect

We collect the following information:

  • Contact enquiries: When you reach out via WhatsApp, phone, or email, we receive your name, phone number or email address, and message content.
  • Session bookings: When you book a session through our Google Form, we collect your name, contact details, and any information you provide in the booking form. This data is processed by Google Forms and stored in Google's infrastructure.
  • Analytics data: Our website and mobile app use Google Analytics 4 to collect anonymised usage data such as pages visited, time spent, device type, and approximate location. This helps us understand how visitors use our services.

3. How We Use Your Information

  • To respond to your enquiries and provide counselling services
  • To schedule and manage appointments
  • To improve our website and services based on aggregated analytics
  • To communicate important updates about your appointments

4. Cookies and Tracking

Our website and mobile app use cookies set by Google Analytics 4 for the purpose of understanding usage patterns. These cookies collect anonymised data and do not personally identify you.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. Your data may be processed by the following services as part of our operations:

  • Google Analytics — for anonymised website usage statistics
  • Google Forms — for processing booking requests
  • Vercel — our website hosting provider

6. Counselling Confidentiality

All information shared during counselling sessions is treated as strictly confidential. Session content is not recorded, stored digitally, or shared with any third party, except where required by law or where there is an immediate risk to safety.

7. Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request correction or deletion of your personal data
  • Withdraw consent for data processing at any time

To exercise any of these rights, please contact us using the details below.

9. Children's Privacy

Our services are not directed at children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, please contact us so we can delete it.

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us: